Frequently Asked Questions

How do I go about commissioning a painting?

You can phone or email me and once we have discussed and agreed your requirements I will send an order form confirming your order by email. Once you receive that and pay the 25% deposit your order will be secured in my queue.

How much do you charge for a pet portrait?

I have prices page you can peruse, if you do not see a price for your requirements please get in touch and I can give you a quote.

How do I send my photos? 

You can send them via email and I will print them out and use them as my reference. If you only have traditional photos you can either send them to me, or photograph them with your phone or digital camera and send them to me by email. 

I haven't got any good photos.

If your pet is sadly no longer with us I can have a look at what photos you have got and it may be possible to do a small impressionistic painting. Generally though the better the photo the better the painting. 

Do you have any tips for taking good pet photos?

Yes I have put some tips together on my photography tips page. 

Can  you come and take photos?

I can come and take photos for a fee - depending how far away you are (I will generally travel up to about 30 miles). 

Do you provide framing?

I can arrange framing for you if you require or I can ship your painting to you unframed and you can take it to your local reputable framer.

How do you create your paintings?

My paintings are completely hand painted traditional style in pastels on paper, not photoshopped, digital or any other form of technology, in fact I wouldn't know where to start with anything like that - too long in the tooth! 

What are pastels?

Pastels are a dry medium. They are the same pigment that is used in oils and watercolour paintings but applied in a dry form on a textured paper. I use Pan Pastels, Daler Rowney Pastels and Canson Mi-Teintes pastel paper.

Do you do commissions in Oils?

Although I have painted many oil paintings in the past I don't do commissions in oils anymore because they take much longer to produce and therefore more expensive, and then they need several weeks to dry and then need to be varnished. 

How long will you take to do my portrait or painting?

I generally take from 6-8 weeks sometimes sooner - depending on my waiting list. 

Can I see my painting before I pay the balance? 

I always send a photo of your painting for your approval, and I can make reasonable adjustments if necessary. Usually my clients are extremely happy with their painting at first view. Very occasionally I have had to tweak eye colour or coat colour if the photos haven't shown it clearly, but that's about it. Once you are satisfied I will then require the balance before shipping and/or framing if required.

How will you send my painting?

If it's unframed I will ship your painting wrapped in glassine paper, then between two sheets of very sturdy board, and a mailing bag. If it is framed I will use plenty of bubble wrap in either a telescopic picture box, or make my own packaging up from sheets of sturdy cardboard. I do my utmost to make sure your painting arrives in great condition.

Do you ship aboard?

Currently I do not ship abroad, but intend look into all the paperwork and changes in requirements since Brexit.

What about the background?

You can have a plain background if you wish (the colour of the pastel paper), or I can paint the background in your painting either as a suggestion of the background in the photo or more detailed if you require. If a very detailed background is required then there will an extra cost.

Can you paint more than one subject?

Yes I can paint several subjects in one painting, I have painted portraits with up to 6 subjects, and was commissioned to produce two paintings with multiple subjects for a stationery company - one with different dog breeds and one with horses.  

Where does your love of painting horses, dogs and cats come from?

I have owned 3 horses, 2 dogs and 2 cats in the past and have painted since my teens, you can read more on my biography page.